Resort Carpet and Tile Care
22:12 09 Dec 24
First call security and sound is the company you want to watch over your home. The process from speaking to Pete and giving me an estimate was nothing but smooth. After the appointment was set Vanessa follow up with a confirmation date and informed me when the team will arrive. On the day of the appointment JJ show up and was very professional! After everything was installed he walk me through everything, and made it very easy to understand. First Call customer service is exceptional from beginning to end. Highly recommend this company!
Andrew H.
14:27 09 Dec 24
First call security and sound is the company you want to watch over your home. The process from speaking to Pete and giving me an estimate was nothing but...
Reannon S.
06:40 01 Dec 24
I had the most amazing experience with Pete Chryss at First Call. We had another scare with someone in our backyard again in the middle of the night. They...
Joshua Rushlow
16:38 08 Nov 24
We used First call security and sound on a local spot here in Indio California. I have to say it all starts with Pete the owner. Himself alone is a great person to talk to and deal with. He understands exactly what you need and will not try to sell you something else. His staff were prompt and very knowledgeable about what they are doing. I will recommend this company to all of our friends, family and our guest. Josh Rush General Manager Neils lounge.
Carlos F.
14:13 21 Oct 24
Pete and his entire team are professional and knowledgeable. The quality of their work is second to none. They were able to service, repair, and upgrade an...
Michaela Morgan
16:54 16 Oct 24
I have worked with Pete on several HOA projects and he is always attentive, responsive, flexible to Board requests and an overall joy to work with. I have never had a bad experience working with Pete and would gladly recommend First Call to anyone looking for excellent service.
Jr Vazquez
04:01 09 Oct 24
I had a great experience meeting with Pete from First Call Security. Their operations are impressive, and it’s clear they are dedicated to providing top-notch security solutions. I look forward to collaborating on future projects and believe they will be a valuable partner everyone.
Elysia Regalado
21:25 08 Oct 24
Look no further than First Call Security and Sound for all your security and sound needs. The owner Pete is a well known, loved and respected man and business owner in this valley for his attention to detail and delivery of excellence in all he does and FCS&S is a prime example of that. You won’t be disappointed in their customer service, honesty, and reliability!
Ely R.
14:21 08 Oct 24
Look no further than First Call Security and Sound for all your security and sound needs. The owner Pete is a well known, loved and respected man and...
C S.
12:31 07 Oct 24
Very thorough. Pete showed up the following day for the consultation. Explained everything in detail. He also explained how easy it was for Ring cameras to...
Matthew M.
11:02 07 Oct 24
First Call Security and Sound is the absolute best!We use them for all of our security and electrical needs at our places of business and residential...
Nicole Trigg
23:32 05 Oct 24
First Call Security and Sound is an absolute gem in the community! The owner is known for his generosity and unwavering commitment to doing the right thing and it’s clear that they genuinely care about people and go above and beyond to make a positive impact. Their reputation for excellence and ethical practices speaks volumes. Highly recommend supporting a business that values integrity and gives back to the community.
Nicole T.
16:32 05 Oct 24
First Call Security and Sound is an absolute gem in the community! The owner is known for his generosity and unwavering commitment to doing the right thing...
Lynnette R.
14:12 05 Oct 24
This is the best decision I have ever made. Not only did they do an amazing job installing, but the monitoring is next to none.
Joe D.
09:32 05 Oct 24
Pete was amazing goes over every single situation determine what's best for you and your family not just trying to sell you. Something I think is tagline is...
Damian Jenkins
02:36 20 Sep 24
First Call Security and Sound are the best in the Coachella Valley and Inland Empire when it comes to everything security cameras, systems and safety related matters. They serve many communities and their leadership Pete, and his employees are first class! They also answer every phone call on the First Call. Their brand name is very appropriate! They are very quick to respond to each and every request! Highly recommend!
Mariah Kravitz
11:45 19 Sep 24
Such incredible service! We are located across the country and First Call has never missed a beat with our security cameras. They always check in to make sure all of our cameras are fully functional, never blurry and always covering the right angles. We couldn’t be happier with the service from start to now! Figuring out the plans for where to put cameras and best areas to cover was so simple! Pete is always available for any questions and QUICK to response for any of our needs. Thank you for taking such great care of us despite being across the country and a different time zone, you guys truly are the BEST!!
Jennifer Braun
19:40 11 Sep 24
The First Call Security and Sound team, with their profound understanding of the Coachella Valley, is the best choice for all of the Coachella Valley's residential and commercial security needs. As a local security and sound company, they recruit quality, skilled professionals who know the region and the best security solutions for your home and business. Pete, in particular, possesses extensive knowledge and offers valuable insights into the hotspots of the Coachella Valley, as well as the various security and cameras that best suit your needs and budget. I highly recommend First Call Security & Sound to anyone seeking to safeguard their home, family, and business.
Jennifer B.
13:51 11 Sep 24
I highly recommend First Call Security & Sound! From the moment you call First Call Security & Service, you know you have found the most skilled,...
Pete C.
08:44 27 Aug 24
Absolutely the most knowledgeable and integral company I have ever met. The attention to detail is second to none!
Zak Grausam
16:21 23 Aug 24
We relied on the reviews when searching for a security company after moving to the area and were thrilled to experience the 5-stars this company deservedly has. Our initial call with Vanessa (who was beyond helpful and patient with our questions and schedule) set the tone for how the business is run. When Pete came to give his assessment of our home's needs he was very knowledgeable, had great advice, and seemed genuinely appreciative our our business. Our installers (Matt in particular) were easy to work with, made sure we were happy with placement, and patiently answered all of our questions and made sure we were confident in the system before wrapping up (and making sure the house was clean). Vanessa kept us apprised of ETA prior and followed up to make sure everything went well. The benefits of a local, reliable company cannot be overstated- would highly recommend to anyone.
Zak G.
09:22 23 Aug 24
We relied on the reviews when searching for a security company after moving to the area and were thrilled to experience the 5-stars this company deservedly...
Joe Deisenroth
20:03 07 Aug 24
The owner Pete Chryss truly cares for his customers. I have seen him call customers when they got notification for something similar as simple as a power outage. He insists on using only the best quality equipment to provide the best value for his customers absolute first call is my first choice for security systems
Mark Bertrand
06:11 24 Jul 24
We recently purchased a home in Palm Springs and needed some updates to the security cameras at the house. Our sellers recommended First Call and told us they had provided them great service with their cameras. After using First Call for the upgrades, I have to agree that the service and product they provided is outstanding. Their technician, JJ, was very professional and knowledgeable. It was a pleasure working with Vanessa. She was always prompt in scheduling and returning phone calls.
Mark B.
18:53 23 Jul 24
First Call was recommended by the sellers of our new home in Palm Springs and we are very happy that they did. The staff is extremely professional and...
Palm Desert Law Group, APC
21:04 25 Jun 24
We love First Call Security and Sound LLC. They came out and installed cameras at our business and home, as well as helping with our A/V needs. They were professional, showed up on time, and were efficient, making sure we were taken care of quickly. I can't recommend them enough!
Anne Blalock
14:47 11 Jun 24
First Call Security and sound has great above and beyond customer service. They know all their customers by first name. To them you are family not just customers. You won’t regret it.
ryan bond
00:55 30 May 24
First Call Security and Sound clearly values customer satisfaction. The quality of service they provide is top-notch. The equipment installed is state-of-the-art, and the system itself is very user-friendly. I feel much safer knowing that my home is protected by such a reliable and advanced security system.
ryan b.
17:57 29 May 24
First Call Security and Sound clearly values customer satisfaction. The quality of service they provide is top-notch. The equipment installed is...
Jeannette Kneuer
17:02 07 May 24
Pete and his team came out an installed my security system and smoke detectors. He is very knowledgeable and his work came out so clean. I would definitely recommend this company to my friends and family.
Manager P.
16:45 04 May 24
Pete, JJ and staff at First Call Security and Sound are a wonderful company to work with. Their professionalize and care for the client is their number one...
Servpro Palm Desert
22:13 24 Apr 24
First Call Security has been a game-changer for our peace of mind. Their team not only answers all our questions promptly but also tailors solutions to our unique needs. From installation to ongoing support, they're always there for us, ensuring our safety and well-being. Highly recommend them for anyone serious about security.
Patricia S.
13:47 24 Apr 24
Pete from First Call was most helpful guiding us to an excellent solution for our security needs!
Alex H.
15:13 10 Apr 24
Pete is an awesome person and so is his whole team! First call is the FIRST call for all my access control, video surveillance, and gate needs. Very fair...
Mayra P.
09:33 09 Apr 24
If you need help with securing your home or business please call First Call Security first! I cannot begin to say how wonderfully their service was....
Moises C.
08:27 09 Apr 24
Pete and his team are the best I had them install some cameras a few years ago and they randomly went out I called up Pete and he was quick to get his crew...
Jane B.
13:49 04 Apr 24
First Call Security and Sound company prides themselves on providing the BEST service, attention to detail and customer service of any home OR office...
Derrick Miller
16:17 19 Mar 24
⭐⭐⭐⭐⭐ Pete and the crew over at First Call are absolute gems when it comes to security solutions. Seriously, if you need top-notch protection for your home, business, or like us, your HOA, they're the ones you want to call.Our journey with them started when our HOA needed security cameras installed at our main gate. Pete swung by right away, checked out the area, and had a plan ready for us in no time. The team worked like lightning to set everything up, and let me tell you, it's like having Fort Knox guarding our entrance now. We've got all the angles covered with cameras, license plate readers—you name it.This technology isn't just great looking, it's effective. Thanks to Pete and team's incredible work, we were able recently to identify intruders in our pool that caused damage. The coverage of the cameras, the seamlessness of the technology, and the precision of the license plate readers have put us in a position to recover over $2000 in damages. Our police report was extremely thorough, something we could never have done without the work of Pete and his team at First Call.And it doesn't stop there. We've decided to expand our partnership with Pete and his crew to overhaul our access control system for pedestrian and pool gates. They've been absolute champs, tackling every challenge that popped up along the way. Our community can't wait for our shiny new system to go live this week.Seriously, save yourself the headache and just give First Call a ring. Trust me, you won't regret it. ⭐⭐⭐⭐⭐
Derrick M.
09:20 19 Mar 24
Pete and the crew over at First Call are absolute gems when it comes to security solutions. Seriously, if you need top-notch protection for your home,...
Brittany Gordillo
18:52 23 Feb 24
We are pleased with First Call’s team. The installation process went smoothly, and the installation team was accommodating and informative in setting up the system and answering our questions. They were polite and courteous. Pete Chryss, our salesman, was attentive to our needs and mapped out a very beneficial system for our team and building.
R B.
12:29 17 Feb 24
We first did business with First call a few years ago. We had a SERIOUS safety/security issue that needed immediate attention. After speaking with the...
laura duncan
15:38 16 Feb 24
I must compliment the install team, they were excellent! Didn’t bat an eye at my inquiry about having the door sensors black, they took care of painting them and installed it without delay. Super impressed. From my initial consultation regarding our security needs to the seamless installation. I have been nothing but impressed!
Laura D.
07:40 16 Feb 24
I must compliment the install team, they were excellent! Didn't bat an eye at my inquiry about having the door sensors black, they took care of painting...
John T.
20:05 05 Feb 24
Good service! Worth the money Good pricesGood response timeExcellent knowledge of which camera work best in specific areas
Derakhsh F.
12:42 05 Feb 24
Needed home security system and BAM, not only did they set that up quickly, they also helped with TV set ups, cable connections, hanging the TVs, hiding the...
Mitchell Collins
02:03 04 Feb 24
They are the only company I've use. They are very professional and fast. They are also responsible and never leave a job site dirty. Plus when you leave a message they repond back very quickly and fast
Mitchell C.
18:39 03 Feb 24
Pete is the best guy to get your camera and security through . They are very respectful and fast service. Always calls back when you leave a message. And...
Mitchell C.
18:28 03 Feb 24
They are the best places to get you security and a camera. They are very fast to respond back and are very professional. They guarantee they work.
Andrew Starke
18:32 25 Jan 24
First Call Security has been monitoring my home for over a year and their service it top notch. I strongly recommend First Call to anyone looking to protect their family and belongings.
Ry RoRo
21:26 22 Jan 24
First Call will protect your home, your assets and provide above and beyond service! We are glad to have trusted them with our security needs and will continue to recommend them to our friends family and neighbors! Thanks Pete!
Lacy Conway
07:01 18 Jan 24
There is a reason why they have all 5 stars. They have been servicing the desert for years. Pete and his team are incredibly professional and everything they install are top notch. The best security systems and my neighbor recently had them install a home theater system which is amazing.
Lacy C.
22:48 17 Jan 24
I've had the pleasure of working with Pete and is honest and really simplifies everything. He's always done our security but recently I saw our neighbors...
Jessica Bond
01:32 12 Jan 24
Honest, trustworthy and reliable. Choosing local matters and First Call is the best of the best!
Power B.
15:25 10 Jan 24
First Call Security and Sound is a great company to work with. They offer all the technology you could want at a great price. Thank you first call!!!
Carrie M.
07:59 05 Dec 23
Pete is the best in the security business. I called him for a quote for an assisted living that I was the director of. He was out the same day to do the...
Ciara
20:08 01 Dec 23
Pete helped me set up our camera and security system for our HOA. Him and his team were very prompt, professional, and knowledgeable about the security systems. The installation and setup was seamless. Highly recommend this company for all security needs!
Jeff Cole
19:41 16 Nov 23
VFW Post 1534 has had First Call Security and Sound watching over the Post for over a year now. They are always there when we need and they have delivered on everything they told us they would. We wouldn't recommend any company other than First Call Security and Sound to watch over anyone's business. They are simply the best in the Coachella Valley.
Kris L.
12:11 16 Nov 23
For your security needs. First call is the best. Always there to help. Friendly customer service
Patti Drinville
20:25 08 Sep 23
We were in dire need of a quality alarm system. After making a call to them i knew they were going to be a first class operation. we purchased an alarm system for both our homes and our business. we were so impressed with Pete and his crew we purchased a camera system as wellTrustworthy and courteousyou won’t be disappointedJim D
Katrina L.
22:05 24 Jul 23
If you're on the hunt for a security company in the Coachella Valley that's got it all - honesty, professionalism, and top-notch service - look no further...
Brian H.
13:16 30 Jun 23
If you are looking for a local, honest, and professional Security company in the Coachella Valley, look no further. First Call Security and Sound offers a...
Jeff Cole
01:10 22 Jun 23
As Veterans, we not only take security seriously, we know a thing or two about it. That's why we only trust First Call Security and Sound to protect and watch over VFW Post 1534. Great same day customer service. Fist Call Security and Sound is knowledgeable in all things security and on top of their industry. Truly the best in the Coachella Valley.
Jeff C.
18:05 21 Jun 23
As Veterans, we not only take security seriously, we know a thing or two about it. That's why we only trust First Call Security and Sound to protect and...
John C.
18:42 14 Jun 23
The customer service at First Call is stellar. Pete, the owner, delivered everything (and more) that he promised. His prices are great, his install was...
Kyle Huddy
19:05 02 May 23
Bought a security camera system from First Call Security at a Charity Auction. They were professional, timely and attentive. The camera setup I bought at auction ended up not being the best fit for my home, so Pete and Andrew were extremely accommodating and exchanged for wireless cameras and setup my home flawlessly. Great work from this team.
Mike H.
10:17 12 Apr 23
This is an amazing company. They are very responsive and dependable. Their service is first-rate. I always feel like I'm working with a member of my family...
James Marden
21:56 06 Apr 23
Met Pete and his team after interviewing several local security companies. We have a unique property and First Call has done an excellent job integrating all the parts.Savanna is a pleasure to work with.Recommend them 100%
James M.
14:52 06 Apr 23
Pete and team are the real pros!We met Pete after interviewing several local security companies and his team is hands-down the best fit.We have a unique...
James A.
11:29 02 Apr 23
Great service, friendly staff, and extremely responsive to requests. Highlight recommend!
Canyon Sands HOA
18:02 31 Mar 23
Pete and his team provide the best service in the valley. Our HOA is thankful for the attention to detail and customer service unmatched. I highly recommend First Call Security and Sound for all your security needs!!
Canyon S.
10:48 31 Mar 23
Pete and his team provide the best service in the valley. Our HOA is thankful for the attention to detail and customer service unmatched. I highly recommend...
Desert Title Connections
23:51 27 Mar 23
When communicating with Andrew at First Call the professionalism and expertise were top-notch while explaining the features and benefits of their products. Stop here for quality home security and sound solutions, First Call will make it a positive experience for you.
Carrie M.
09:07 01 Mar 23
Called Pete to come take a look at the senior living property, he was out that day, explained everything in great detail. Had the proposal the next morning....
Bill Taub
19:54 27 Feb 23
Recently moved to the area. Looking to buy a place. Concerned about security. Met up with First Call and Pete Chryss. It was an education. Learned so much more than I thought I knew. Coming from L.A. Had Ring and thought I was secure. Then Pete told me about his system which isn't tied into the internet -- which often can go down. And so much more. First the house. Then the first call will be to First Call.
Brian Brodowsky
14:28 27 Feb 23
Our association in DHS is very happy with Pete and his compnany. Always personally available for questions, knowledgeable for troubleshooting and overall great company. I would easily and happily recommend this company and their products.Brian BRODOWSKY, President, Vista Santa Fe HOA .
Brian B.
11:17 27 Feb 23
Our gated community of 32 homes in DHS was faced with car break-ins and petty theft.After interviewing 2 other security companies in the Coachella valley,...
Chance E.
13:36 13 Feb 23
Pete was able to help us with a basic security camera system for our rental Cabins in Big Bear, CA. He was extremely professional and responded quickly to...
Cindy Light
18:23 07 Feb 23
This is the best team for your security and sound needs. Look no further. When you want to work with people that care deeply about you the customer and not just another paycheck it feels amazing.
Stephanie Olivas
18:11 07 Feb 23
Pete and his wonderful team at First Call Security and Sound will truly leave you amazed at the exceptional customer service they bring to you and your concerns. Whether you are looking for a house or commercial security system set up, this team does it all and more!
Matt Mcleroy
05:35 05 Feb 23
Only the best around!!!
Thanks First Call Security and Sound!!
You can now use them for all your AV and Electrical needs too!!!
Thanks First Call Security and Sound!!
You can now use them for all your AV and Electrical needs too!!!
Frederick Collins
01:23 05 Feb 23
professional and honest company!
Matt M.
21:31 04 Feb 23
First Call not only provides superior customer service and knowledgeable technicians but the also can assist you with all of your AV and Electrical...
Frederick C.
17:27 04 Feb 23
Honest and professional company!
Doug Bowser
03:36 04 Feb 23
Absolutely The Best! Very professional.
Douglas B.
19:38 03 Feb 23
Absolutely the best! Very informative and knowledgeable. I would not go anywhere else.
Grow My Spirit
22:33 10 Jan 23
I used to have a basic 'security camera' setup for my business, until it got broken into, and my DIY system didn't quite do anything about it. On about my tenth phone call, I finally connected with First Call. They were the first company I spoke with who walked me through the creation of a proper security plan. They helped me recognize all the dynamics of home or business security, and made me feel like I was part of drafting the right solution. I was glad to be in good hands from start to finish and highly recommend First Call for any home or small business owner.
Miguel C.
12:37 02 Jan 23
Both the phone rep and the technician were outstanding. They were courteous knowledgeable and efficient. Very happy with their service. I am going to...
Matt Mcleroy
20:37 19 Dec 22
First Call Security and Sound is the best! Their staff is extremely knowledgeable, professional, and experienced. I was very impressed by their customer service and level of care!! Use them for home or business, you won’t regret it. Thanks First Call!!!I recently used First Call AV and Electric on two properties and their work is exceptional!! For any of your AV and electrical needs. Make First Call your only call!
Matt M.
12:39 19 Dec 22
I recently used First Call AV and Electric on two properties and their work is exceptional!! For any of your AV and electrical needs. Make First Call your...
Carmen Rubio
16:47 01 Dec 22
First call is a great company and has been in the Coachella Valley for many years. I have heard great things about the company. I contacted them because my parents home was burglarized outside while they were sleeping. The technicians answered my questions about the cameras and system. They also explained which applications needed to be downloaded into my cell phone. I also spoke to Pete and Savanna as I had many questions on the security system with cameras coverage since the home is in Mountain Center. After speaking with them, I made the decision to move forward as they listened to my concerns and answered all my questions. I made a great choice to get the system. It is working great! Give them a call and see how they can help you with your security needs. Thank you to all of you!
R M
01:54 01 Dec 22
I inquired with several companies when I was interested in having security cameras installed at my residence. I found First Call Security and Sound through an internet search, and I was impressed with their reviews. I decided to call, and spoke to Pete who scheduled an appointment for a consultation. Pete arrived at my residence on time, and he was extremely knowledgeable explaining the capabilities of the security camera system. Pete did not leave me with any unanswered questions. The following day, Pete emailed me a detailed quote as he promised. I unfortunately kept waiting to have the cameras installed, then finally one day I quit procrastinating and contacted Pete again to go through with the install. I spoke to Savanna, who is the true backbone of the daily office duties along with phenomenal customer service, kept me updated until the scheduled day of install. Matt and JJ are the epitome of professional installers. Their attention to detail was remarkable with the placement of the cameras and the wiring ran throughout the exterior of the house was well organized. They made it a point to not leave my residence until the camera system was working flawlessly and I understood the functionality of the system. I have no doubt in my mind choosing First Call Security and Sound to install my security camera system was the correct decision, and it should be yours as well.
Jorge Castaneira
21:47 30 Nov 22
If you are looking for quality cameras and security system for your home or business , I highly recommend First Call!!! They are the best from the initial call to get a quote to the time they finish the install. They are fast, clean, and pay attention to detail when it comes to your security needs!
Sandy H.
14:03 30 Nov 22
All I can say is my husband and I are so very happy with First call. We had our cameras replaced by First Call and they were so professional and hands on....
Carmen R.
13:53 30 Nov 22
These guys are great! They have been in the Coachella Valley for a long time and I have always hear great things about their service. I called them because...
Jorge C.
13:49 30 Nov 22
If you are looking for quality cameras and security system for your home or business , I highly recommend First Call!!! They are the best from the initial...
Andrew H.
14:45 16 Nov 22
First call security and Sound is the best in the coachella valley hands down. If you are looking for safety at home or in your business, make first call the...
Junho C.
14:41 16 Nov 22
Pete is such a great person with full of positive energy! Taking to him will make you feel invited and welcomed. His customer service is next level!
Michael Jerez
02:29 08 Nov 22
First Call Security and Sound have not only been my "First Call", they have been my "Only Call." I have used them for my security needs for my practice and my home as well as for my entertainment system as well.The Craftsmanship, Customer Service, that you will receive is beyond 5 Stars. My practice is expanding and you already know who I trust and will call to keep it protected.
Jamie H.
04:21 07 Oct 22
Thank you for keeping our cameras operating and for being so responsive to requests for service and proposals. We love First Call!
Lindsay B.
21:48 06 Oct 22
Simply said...they should be your fist call...Pete and Andrew Chryss will help you with your exact needs!
Chantel J.
18:21 06 Oct 22
I use First Call for my home and business and they are always there if I need them. They know me like family and treat me as such. The installation of my...
Matt M.
12:55 05 Oct 22
First Call Security and Sound is the best! Their staff is extremely knowledgeable, professional, and experienced. I was very impressed by their customer...
Anne Blalock
17:42 22 Aug 22
The best, most trusted security company in the valley. Definitely my "First Call" 😊
Sammi
02:26 16 Aug 22
Another update, :-)I have sent first call security and sound to a few of my friends and they have all told me what An amazing company they are! Savanna in the office is as sweet as can be. Pete has really made us feel safe at our home and now I know all my friends who have used them are safe too! And the kind of equipment they offer is truly epic! You feel so fancy! Futuristic! I didn’t even know this kind of stuff existed.Update: I recently had First Call security sent to my moms house so I can be sure that she is safe as she is getting older! I now know my mom is in safe hands!! Relieves so much stress wondering if she is safe!!First call security was absolutely AMAZING!! They treated my house as if it was their own, assuring it was as safe as they would make their own home! If you are in need of security system! These are the people to call!!! 1000/10!!!
Joshua Donlin
23:30 15 Aug 22
We had a great experience with First Call Security and Sound.
We moved into a new house recently, and wanted to make sure that our daughter and ourselves are protected. First Call took care of us with exterior cameras and a great security system.
We had a great experience with the technician and he got our system up and running. We would highly recommend First Call.
We moved into a new house recently, and wanted to make sure that our daughter and ourselves are protected. First Call took care of us with exterior cameras and a great security system.
We had a great experience with the technician and he got our system up and running. We would highly recommend First Call.
Josh & Ashly Donlin
23:29 15 Aug 22
We had a great experience with First Call Security and Sound.We moved into a new house recently, and wanted to make sure that our daughter and ourselves are protected. First Call took care of us with exterior cameras and a great security system.We had a great experience with the technician and he got our system up and running. We would highly recommend First Call.
Joshua D.
16:29 15 Aug 22
We had a great experience with First Call Security and Sound. We moved into a new house recently, and wanted to make sure that our daughter and ourselves...
Marlene Ruttenberg Realtor
16:23 15 Aug 22
8/15/2022
First Call was out to the take care of me once again. I own a local real estate brokerage and recently moved locations. First Call came out to get all of my new security cameras in. I cannot recommend First Call enough - they are the BEST!
First Call was out to the take care of me once again. I own a local real estate brokerage and recently moved locations. First Call came out to get all of my new security cameras in. I cannot recommend First Call enough - they are the BEST!
Hypnosis PS
21:34 11 Aug 22
This is one stop company to make your house and office upgraded to the next level. Security, sound system, smart feature, anything wired or non-wired we usually don't want to deal with😆, they make custom set-up and do maintain wonderfully.
First Call's credentials and reputations are outstanding though you will know when you experience their planning, explaining and office admin, field technicians. You will satisfy and would like to also feel referring them to everybody!
First Call's credentials and reputations are outstanding though you will know when you experience their planning, explaining and office admin, field technicians. You will satisfy and would like to also feel referring them to everybody!
Tam S
21:33 11 Aug 22
This is the one stop company to make your house and office upgraded to the next level. Security, sound system, smart feature, anything wired or non-wired we usually don't want to deal with, they make custom set-up and do maintain wonderfully.First Call's credentials and reputations are outstanding though you will know when you experience their planning, explaining and office admin, field technicians. You will satisfy and would like to also feel referring them to everybody!
Desert Best Friend's Closet
21:06 11 Aug 22
Our business recently experienced a break in. We reached out to First Call Security and Sound and we were instantly impressed with their level of professionalism and concern. They sent out a representative immediately and within the hour we had a proposal in our inbox. All of their employees are extremely knowledgeable and professional! Our security system is now installed and we are grateful to First Call Security and Sound for their immediate response and superior customer service!
Mindy Conant
18:12 11 Aug 22
I referred a friend to First Call after his living situation became dangerous. First Call called him immediately and got him set up to where he felt safe in his own home again. The next day his home was secure and he could rest easier! Feeling safe in your home is so important and I am thankful for a business like First Call because they care and recognize the urgency for safety and proceed quickly and with empathy.
Matthew McLeroy
16:12 11 Aug 22
Our business recently experienced a break in. We reached out to First Call Security and Sound and we were instantly impressed with their level of professionalism and concern. They sent a representative out immediately and within the hour we had a proposal in our inbox. All of their employees are extremely knowledgeable and professional! Our security system is now installed and we are grateful to First Call Security and Sound for their immediate response and superior customer service!
T S.
14:33 11 Aug 22
This is the one stop company to make your house and office upgraded to the next level. Security, sound system, smart feature, anything wired or non-wired...
Katrina Landa
18:11 10 Aug 22
The care & attention to detail this company gives us the best you will find! Not only do they use the best equipment the whole team genuinely cares for the utmost safety of all their customers!Highly recommend them to anyone who wants to keep their loved ones and home safe!
Kevin G.
15:56 13 Jul 22
Two young men installed security cameras and monitors for my senior citizen parents. The Techs were kind and knowledgeable and I would recommend this...
Savanna Newey
17:04 12 Jul 22
Andrew and Pete are amazing at all thing security! They take pride in customer service, workmanship, and the products they provide. They truly understand what it means to protect your business or home.
Bryan Di Nardo
23:27 17 Jun 22
Pete and his crew are truly something amazing. They have installed cameras and security systems for our Ferrari and Maserati dealerships in Rancho Mirage, San Diego, and Newport Beach. The crew is amazing, and always does an incredible job when it comes to pricing and workmanship. If you are reading this review, you have found the right team for your job. I promise you will not be disappointed!
Epic Animal Treats
14:56 31 May 22
Pete is such a nice guy and knows exactly what a home needs to make the owner feel safe. Thank you Pete I look forward to having my system installed soon. Call First Call Security for your home or business. Great pricing on system and monitoring.
Celtic By Nature
21:47 20 Apr 22
I inherited a property that was being serviced by First Call and was pleased with the response I received when we had a troubleshooting issue that I called them to come and take a look at another property to add possible cameras. Pete was responsive and scheduled a walk immediately. When he reviewed the property we asked about various locations and while he could have just said sure let’s add here and here he was honest in his assessment and actually said they wouldn’t be beneficial in those areas. I appreciated that. He gave us what we needed and once we approved the work it was installed within a few days! Efficient, honest and great to work with! You can’t go wrong by making the your First Call!! (And last).
Kingsley Smith
20:41 04 Apr 22
Peter and his team of experts are smart, friendly, creative and on time. We have been First Call clients and fans for years. They consistently over-deliver on their service. Their work is impeccable. The technicians are smart. They ask smart questions to understand what you want and offer ideas and solutions to achieve your goals. We had a general idea of what we wanted the AV and security system to do and how it would operate and where it would go. They took our ideas and developed a plan that exceeded expectations. They’re very careful when working and seem to follow the mantra to measure twice and cut once. The communication with First Call throughout the process is amazing. If we change our mind or have a new idea, no problem they can handle it. If there’s something we don’t know how to do after the install, no problem. If we “break” it, no problem. They are patient, helpful, responsive and friendly. We felt like a partner in this process but they did all the work. Enough can’t be said about their creativity and knowledge. The bottom line is when you have a system installed you want it to work and not have a lot of cables and other stuff cluttering up the room. First Call makes it look good, work and last. What more could you ask for. When it comes to AV and security make one call to First Call and you will be happy you did. Thank you First Call.
Kingsley S.
13:47 04 Apr 22
Update: Things change. The house gets updated floors and the AV and security system need to update as well. Some things don't change like the excellent...
JJ G.
13:52 24 Feb 22
I had a problem with one of our smoke detectors so looked online and found First Call Security. Savanna answered the phone and was very pleasant and set...
Charles Alfaro
02:39 02 Feb 22
Awesome staff! They do amazing work on setting up electronics, TVs and sounds systems as well!
Pantea Fozouni
02:42 14 Dec 21
Love First Call Security and Sound. They came over to our previous house in Palm Springs and got all of our cameras up and running. When we moved to Rancho Mirage, they came here and set up all of our cameras as well as our security system. I can't recommend them highly enough!
Carrie MacDonald
13:44 23 Oct 21
I called Pete to come give a proposal for security at my place of employment. He was there the next day and my bid was given to me within hours. He was quick, professional, gave ideas on camera placement, explained the type of cameras and what they could capture. Make 1st Call your first call and you won't regret it.
Travis Joe Franklin
15:30 24 Aug 21
The one standout thing that I appreciate most of all when talking to Andrew Bond and Pete, is the exceptional education they provide when determining what need will best accommodate your business and home. The encouragement to do as much comparative research before making a decisions, speaks volumes about the confidence they have in their products and services. I recommend them in the highest regards.
Jessica Gaston
13:04 24 Aug 21
These guys really care! They are family people and want to make sure you and your loved ones are safe! Highly recommend using this company if you want quality work done by good people!
Jeannette Kneuer
01:44 24 Aug 21
I recommend Andrew and his team at First Call Security. They are very professional and experienced in their field. No job is too big or to small for them. They have the best equipment for any job.
Moises Corona
15:49 23 Aug 21
Andrew and his team are true professionals very responsive, great products, and very educational. They’re integrity is top notch. I had them install cameras at my house and I extremely live them. Highly recommend!
Ailene TenBrook
19:40 31 May 21
First Call is awesome!!!!! I just had work done in my business and I’m so pleased.
The entire staff was great to work with and they are all extremely professional. Everything looks clean and tidy.
They also took the time to show me how everything operates and had a lot of patience for that!
I would highly recommend First Call
The entire staff was great to work with and they are all extremely professional. Everything looks clean and tidy.
They also took the time to show me how everything operates and had a lot of patience for that!
I would highly recommend First Call
David Quam
13:33 17 Apr 21
I am quite impressed with Andrew, Pete, and the entire team at First Call Security and Sound. Their Smart Home installations with voice commands and remote access are awesome. They have the highest quality surveillance cameras and offer their clients an outstanding warranty and price match. First Call Security and Sound protects your home as if it was their own. That's their commitment to you and it shows! Their knowledge coupled with their quality services and installations are unparalleled in the industry! Go with the pros! Go with First Call Security and Sound!
Matthew McPherson
16:26 12 Jan 21
From large to small these guys can do it all. I love having a one-stop shop to get audio/visual and security and home automation all done in one place. First Call can take care of all my customers. I am really excited about what they are doing with smart homes and making our lives easier with all these new devices coming online. I highly recommend First Call Security and Sound. Andrew and Pete are a great team and can tackle any size job.
Samantha Hernandez
06:52 12 Jan 21
I love the fact that this is a small family owned business. When I call I get a response within minutes, yet there knowledge can get any job done no matter how big! First call will always be my go to for all my security and home automation needs!
Ashly Donlin
22:31 11 Jan 21
Having First Call Security and Sound come install our security system has been such an incredible experience. From the moment they fist came to getting our cameras installed, they were professional and extremely knowledgeable! I recommend the whole team, their work and work ethic is incredible!
Andrew McCauley
16:25 11 Jan 21
Andrew and the team at First Call are first class. They really care about their customers and are way ahead of the game as far as technology goes. Not only are they experts at fitting/installing security cameras, but are also amazing at automating your whole home. If you need to connect all the voice apps, like Siri, Alexa, Josh, then these are the guys to help you. Highly recommend them
Kimberly Krause
23:18 10 Jan 21
This family owned business is filled with integrity and mentoring the next generations! They equip and educate all of their customers with the most up to date systems.
Christina Saldivar
21:00 07 Jan 21
Chris and his team are very professional. I was really happy with the security cameras for our business. The quality of the images is very impressive. Any questions I had Matt was always available to help troubleshoot.
Al Gray
20:49 18 May 20
I have many friends that use their services. Friendly, reliable, and their pricing is very reasonable. You wouldn't be disappointed. Please contact Andrew Bond. 760-332-8900
andrew@firstcallpd.com
andrew@firstcallpd.com
Rodriguez Al
21:07 02 Apr 20
I called Rita Holguin with first call security. Let me tell u how impressed I am with the service and install of the alarm system with cameras that she had provided. we did a facetime call. which was our best option during this time. she walked me through the whole process on video chat and we got the best option for my house hassle free. I recomend this company 100%. thank u First Call and Rita what a awesome job u guys did during this time. now my house is protected
Carole Cantella Motz
23:41 17 Dec 19
Talk about true professionals! First Call Security & Sound has been to our home for different services a few times and we have always been pleased with their great customer service and punctuality. Knowing we have First Call Security and Sound LLC as our security company gives us peace of mind knowing that our family & home has the best protection.
Douglas Motz
22:58 17 Dec 19
First Call Security and Sound LLC is who we use to protect our family. They should be your FIRST & LAST call for your family's protection. Exceptional service!
Aaron Huebner
21:23 12 Nov 19
First Call Security and Sound installed our alarm system and all the cabling for the audio visual, internet and TV in our home. They were very price competitive and made sure the job was done right. I now feel very safe and know my 90 Mom who lives with us is monitored when we are not there. THANK YOU FIRST CALL!!!!!!!
Fina Meraz
00:17 12 Nov 19
Their team is great to work with and are very efficient. We moved from one location to the next and it was all handled with ease!
Kelli Cox
01:36 07 Nov 19
Great people, great service, very responsive, You can be sure you are getting the best with them!
Michael Kim
23:48 06 Nov 19
Andrew is someone who cares about what is best for you. He and his team are above the rest. If you need any security or sound system needs, Andrew with First Call Security and Sound is the best.
Mando De Alba
18:54 06 Nov 19
Andrew! You knocked it out of the park yesterday at Desert Elite Referral group. I’m very blessed to be part of your professionalism. Not to say the least I got to hear you out. Andrew is so passionate of his clients in fact the he spoke about experiences that he had in the past he spoke of phenomenal stories were his clients where satisfied and beyond. I got hear of examples first hand how they have the number ONE customer service in the commercial and residential security and sound company in the entire Riverside County!....
And for that reason it makes First Call Security and Sound so distinct from their Industry overall!...
“HIGHLY RECOMMEND FIRST CALL SECURITY AND SOUND”
Do you want to make sure you could sleep safe and sound in your Home and Secure your Business Buildings
And for that reason it makes First Call Security and Sound so distinct from their Industry overall!...
“HIGHLY RECOMMEND FIRST CALL SECURITY AND SOUND”
Do you want to make sure you could sleep safe and sound in your Home and Secure your Business Buildings
Peter Anderson
00:13 06 Nov 19
We just can't say enough about this company. From start to finish this has been a very easy process. First Call is First class all the way
Osh Valenzuela
21:38 31 Jul 19
The customer service is amazing always available no matter what time it is. The cameras are awesome quality. With them my wife doesn’t have to go out when the dogs bark she is able to use the system and stay safe in the house
Cami Mae
21:07 31 Jul 19
The security system gives me a huge peace of mind knowing we are safe. the ease of using the system is amazing. love I can use mobile, key font, or panel. the camera are clear. Rita, the our customer associate, was amazing to work with. till this day if we have any questions she is easy to get ahold of and answers them all. I highly recommend First Call to everyone.
Michael Calhoun
17:45 29 Mar 19
Whatever the scope of your needs, First Call Security & Sound can not be beat. They are the best partners and providers our company could hope to have. They are highly knowledgeable, and skilled professionals and are flexible and always deliver great quality and exceptional service.
Freddy Gonzalez
02:11 01 Nov 18
I recommend First Call Security and Sound LLC because I personally know Chris with First Sound and there's not another man I'd trust with the safety of my household. The 2 most important factors to consider when choosing a home security system are reliability of equipment and quality of service. Protect your home with first call security. The best in the business and right choice. I'd give more starts if I could.
Amber Infante
17:45 31 Oct 18
Absolutely the best company I have worked with. They are personal. They listen to what is need and what you would like. They take their time explaining to you what will take place and how long it will take. They follow up with you the same day and a few days after just to make sure nothing was missed and you understand. I highly recommend you have them come out and see how they can help you. You will not be disappointed!
Lou De Angelis
18:35 21 May 18
Best around, hands down. They have been courteous and professional, no reason to call anyone else!
Ben Sperber
19:05 04 May 18
5 Star Company and even better people! Very lucky to call you all, not only great partners, but even better friends. First Call has received nothing but 5 Start ratings from any referrals I have passed them too. Thank you for making my job easy in referring your business out.
Michael Sousa
23:54 30 Apr 18
First Call Security was instrumental in properly assessing the security needs for my home. I required having video access to the out parameter and garage areas of my home. Pete and Andrew were FANTASTIC in getting the video set up and walking me through using my cellphone to access the new security systems. You guys rock! Thank you! I now feel safe when I leave my home.
Katie Stice
01:22 28 Apr 18
My husband and I really wanted a Ring installed and they did a fantastic job! They took their time explaining the features, answered our questions and we are completely happy with the entire experience start to finish.
Ysa Albert
22:09 16 Apr 18
Vicki O'Connor
19:11 16 Apr 18
Great customer service. Savanna was very knowledgeable in helping us get our equipment and installation set up.
Annette Said
19:35 24 Feb 18
I have never been so impressed with First Call Security & Sound's team from every touchpoint. They treat you like family and make sure you have the security solutions you need for your lifestyle for home and business. I love to support local businesses that work hard and provide great customer service
Austin Beneteau
20:15 22 Jan 18
First Call Security and Sound is comprised of honest, quality and caring individuals that truly take care of YOUR need. From the education to the product they are second to none.
Carol DiBello Rogers
21:25 19 Jan 18
First Call Security and Sound is a top notch company!! They know how to take care of their customers!! They are quick and reliable and get the job done right! I trust Pete and Andrew with all of our security needs and would be happy to recommend them to anyone.
Stephen R. Burchard
18:24 19 Jan 18
First Call take excellent care of their customers, their customer's homes, and the referrals they receive. They truly stand out for their attention to detail and follow up with customers.
I am VERY happy with my system and the customer care I receive from First Call.
I am VERY happy with my system and the customer care I receive from First Call.
Robert Meraz
16:49 19 Jan 18
We use First Call Security for all of our company's Security needs. Pete & Andrew are 1st rate people. I highly recommend 1st Call Security & Sound.
Mohamed Kastiro
22:53 18 Jan 18
Pete and Andrew are incredible owners with amazing values. They go over and beyond to guarantee customer satisfaction. Highly recommend First Call to any homeowner looking to protect their home.