We've been using First Call Security to monitor our warehouse, and they've been fantastic to work with. It's reassuring knowing our building is professionally monitored 24/7, giving us peace of mind whether we're at the office or away after hours.
Big shoutout to Pete, the installation crew, and the office staff. Everyone has been professional, responsive, and easy to work with from day one. The installation went smoothly, communication has always been great, and it's clear they take pride in what they do.
If you're looking for a reliable commercial security company for warehouse security, business alarm systems, access control, or 24/7 security monitoring, I highly recommend First Call Security. We're glad we chose them and look forward to continuing to work together.

We've been using First Call Security to monitor our warehouse, and they've been fantastic to work with. It's reassuring knowing our building is...

If you're looking for a security company that values professionalism, reliability, and customer service, I highly recommend First Call Security and Sound....

First Call Security has been an outstanding partner for our communities. Their team is responsive, professional, and always quick to address security concerns with a sense of urgency. They provide reliable, high-quality solutions, communicate clearly throughout the process, and work within budget to meet our specific needs. Their commitment to customer service, integrity, and follow-through gives us confidence and peace of mind. I highly recommend First Call Security to any community, business, or property seeking a trusted and dependable security partner.

I can't recommend First Call Security and Sound enough! If you're looking for a company that genuinely cares about its customers, this is the one to call. They are professional, knowledgeable, and easy to work with from start to finish. Their attention to detail and commitment to doing the job right really stands out, and the quality of their work exceeds expectations. I wouldn't hesitate to recommend them to family and friends!

As a Portfolio Manager responsible for overseeing multiple communities and addressing security-related issues on a daily basis, I can confidently say that First Call Security and Sound has consistently exceeded expectations in every area that matters most.
What immediately sets First Call apart is their exceptional responsiveness and sense of urgency. In property management, security concerns rarely arise at convenient times, and when issues occur, every minute matters. Time and time again, First Call has demonstrated an incredible ability to respond quickly, assess the situation, and provide effective solutions. Their team understands the importance of security and treats every request as a priority, giving managers and residents the confidence that they are in capable hands.
Beyond their response times, their customer service is truly outstanding. Every interaction is professional, courteous, and solution-oriented. They take the time to listen, understand the specific needs of each property, and work diligently to deliver results. Their communication is honest, transparent, and proactive, ensuring that there are never any surprises throughout the process.
While First Call remains highly competitive in pricing, the true value they provide extends far beyond dollars and cents. The level of customer care, urgency, reliability, and peace of mind they deliver easily outweighs any pricing discrepancies that may exist when compared to other providers. When security is involved, knowing that you have a trusted partner who responds promptly and stands behind their work is invaluable.
I have also been impressed by their willingness to work within budget constraints. Rather than taking a one-size-fits-all approach, they collaborate to find solutions that meet operational needs while remaining financially responsible. Their honesty and integrity throughout that process have earned my trust repeatedly.
The quality of the products and systems they recommend is equally impressive. First Call takes the time to evaluate each situation carefully and recommends solutions that make sense for the property rather than simply selling the most expensive option. More importantly, they stand behind their recommendations and remain committed to customer satisfaction long after the installation is complete.
In an industry where responsiveness, reliability, transparency, and trust are critical, First Call continues to set the standard. I would highly recommend them to any property manager, HOA, business owner, or organization seeking a security partner that delivers exceptional service, quality products, and genuine peace of mind.
First Call isn't just a vendor—they are a trusted partner who consistently makes our communities safer and our jobs easier.

Thank you to Pete & the team at First Call Security! It has been a pleasure to have you guys out & set up our alarm monitoring system, with such ease & hassle free in Cathedral City! From the moment Pete walked in to our house to get the an idea on the best system to set us up with, my son gravitated towards him & instantly being showing Pete his collection of monster trucks! A complete stranger to my son but yet so friendly & gently he didn’t waste a second to respond & contribute to the lesson my son was giving him! So for that you will always be our first call & won’t stop choosing you & your team!! Thank you for keeping us safe!

Pete with First Call Security & Sound was extremely responsive and provided a quote for our commercial security system quickly. He was knowledgeable, professional, and took the time to explain the best options for security cameras and surveillance systems for our property. Great communication, honest service, and a true professional. I highly recommend the team at First Call Security & Sound for commercial security solutions in the Coachella Valley.

First Call Security & Sound is a company I highly recommend for anyone looking for reliable security and audio/video solutions in the Coachella Valley. Their team is professional, knowledgeable, and dedicated to providing exceptional service from consultation through installation.

Whether you need a home security system, surveillance cameras, smart home integration, alarm systems, or custom audio and sound solutions, they take the time to understand your needs and recommend the best options for your property and budget.

What impressed me most was their attention to detail, quality workmanship, and commitment to customer satisfaction. The installation was seamless, the equipment was top-notch, and the team made sure I understood how everything worked before completing the job.

If you're searching for home security systems in Palm Desert, security camera installation, smart home technology, alarm monitoring, or audio/video services in the Coachella Valley, First Call Security & Sound is an excellent choice. Their expertise and customer service truly set them apart.

First call is a pleasure to have protecting my family & our home in the Coachella Valley. Pete came out & inspected the property scoped out which security cameras would be best & where to best place them! Our security system is powered by top notch equipment, reliable service & hasn’t given us an any problem or even a sign of problem since we’ve last had it installed over a year ago! The technicians that came out were great & answered any questions we had! Thank you team!

Pete and his team are 100% dedicated to excellent value and customer service. Highly recommend!

Update: I recently attended a presentation by First Call Security in Palm Desert and I really am so impressed by their attention to detail, professionalism, and depth of knowledge in the field. Nothing matters more than the safety of our loved ones, and they clearly take that responsibility seriously.

So grateful to have a local security and sound company like First Call Security & Sound in our community. Their integrity really stands out, and they're...

Pete and his team are 100% dedicated to excellent value and customer service. Highly recommend!

Pete from First Call Security & Sound exceeded my expectations. His is friendly, punctual, and clearly experienced. It is very clear that he wants to ensure a flawless customer experience and make sure everything is set up exactly as it was promised. It’s rare to find this level of customer service these days. Highly recommend!”

I had an outstanding experience with First Call Security and Sound. From the first consultation to the final installation, their professionalism and expertise were clear.

With over 20 years of experience serving Southern California, they truly know their craft. They combine top-quality security and sound equipment with knowledgeable, highly trained technicians who are both thoughtful and respectful. It’s rare to find a company that balances technical skill with genuine customer care the way they do.

What really sets them apart is their commitment to personalized service. You’re never treated like just another number — they take the time to understand your specific needs and make sure everything is done right. Whether it’s residential or commercial work, their attention to detail and workmanship are exceptional.

If you’re looking for a trustworthy, experienced security and sound company that values quality and customer service, I highly recommend First Call Security and Sound.

I recently had a security system installed by this team and couldn't be happier. JJ and Matt were professional, punctual, and extremely knowledgeable. They took the time to walk me through the entire system and made sure I felt comfortable using the app before they left. It’s rare to find technicians who are this thorough and respectful of your home. Highly recommend asking for JJ and Matt if you want the job done right!

From Start to Finish this company exceeded all points. From speaking to Vanessa, her making our appointment. Then our alarm tech JJ was top tier with his...

I highly recommend this company. JJ was professional, provided excellent service, and did a great job setting up the cameras and walking us through how...

Highly recommend First Call Security. The initial contact with Pete was a pleasure. Very kind, honest and a great business person. Vanessa in the office...

I’ve known about First Call Security and Sound for nearly a decade and have known Pete for over 20 years. He has always been prompt, reliable, and consistently offers high‑quality products at fair and honest prices.

We recently received service that truly stood out—Jay Jay, the technician, was extremely knowledgeable and helpful throughout the process.

As part of a country club and HOA management team, we rely on First Call for our camera and security systems. Their continued excellence keeps us coming back, and we look forward to maintaining this relationship for many years to come.

I've known about First Call Security and Sound for nearly a decade and have known Pete for over 20 years. He has always been prompt, reliable, and...

Thank you, Pete, and the team at First Call Security and Sound! Working with your company firsthand has been an excellent experience. You are the only security company I can confidently recommend to my clients. Your team is responsive, knowledgeable, and utilizes advanced technology. I know I'm in great hands!

Had an awesome experience with Pete Chryss over at First Call Security and Sound! From the first call, Pete was super easy to talk to and really took the...

The first call team does it again this time with our commercial building. Great high tech system with AI integrations, easy app to use and the customer...

First Call Security is the best security company around! Their customer service is amazing--someone is always available when we call. We feel so much safer...

As a real estate agent, I'm very particular about who I recommend to my clients. Pete and the whole team at First Call Security and Sound earned my trust...

Vanessa, JJ and James, were all amazing and the company did a great for us! It was hard to find a company willing to work with our existing system and they...

As the President of the Board of my HOA, I had the good fortune of being introduced to Pete of First Call to discuss camera and lighting options to respond to security concerns across our community. Pete quickly assessed our needs and cut right to the chase in terms of recommending an optimal
and affordable solution! Over a few weeks, Pete met with a small committee of our owners several times to develop a detailed implementation plan which our full Board agreed to implement. Installation began today, and we could not be more pleased.

After meeting with Pete, we had high expectations for the project given his level of knowledge, professionalism, and responsiveness. Our expectations have been exceeded. His installation team of Matt, JJ, David, and James have been great to work with. They demonstrate the same outstanding qualities that we experienced with Pete - and it is clear that they are sincerely interested in completing the installation in a thoughtful, efficient, and professional manner.

We believe that we have found a great solution to our security needs, delivered by a quality team, in a cost effective manner.

It is clear that the qualities we have experienced with our team from First Call are baked into their corporate culture. This is an outstanding company to conduct business with.

Thank you Pete, Matt, JJ, David & James for treating our community as your most important customer!

The absolute best security and camera system. I have such peace of mind knowing my home is properly protected. The camera quality and audio is amazing! The monitoring system is simple and easy to use even from my phone. I love it! Couldn't recommend First call enough!

We recently brought First Call Security and Sound into our office, and the difference has been incredible. The setup was smooth, the system works beautifully, and their team made the entire process easy from start to finish.

What really stands out is their top-tier customer service — responsive, knowledgeable, and always willing to go the extra mile to make sure everything is running perfectly. It’s rare to find a company that treats your business with the same care they’d give their own.

Our office feels safer, more efficient, and fully supported. Highly recommend First Call to any business looking for reliable, professional security solutions!

***Stop wasting more of time looking for a security and sound company. ****

First call Security and sound is the company to use!!

We decided to move forward to have First call Security and Sound install our security systems at our business after looking at other companies- they were the clear winners.

Pete and his team were professional, timely, knowledgeable, and meet all of our expectations.

We have had only but the best experience using this company. Highly recommend them to anyone looking to support a local business.

We used Pete in our new store that is opening up in Palm Desert. Him and team were professional, timely, and meet our expectations. The price of the...

We had been experiencing a rash of thefts of pool equipment (pumps, heaters, …) at our small condo association. Pete proposed a monitored security system that we could afford, addressing all equipment and sites on our property, and the thefts stopped immediately after implementing the system. It’s a great partnership, with prompt friendly candid service. I strongly recommend First Call.

Pete met with us and recommended a security monitoring solution we could afford for our small condo association. We'd had a rash of thefts of pool...

I can’t say enough good things about my experience with First Call Security and Sound. Special thanks to Pete and Vanessa who have been amazing since the day I began working with the company. Installation was easy and any small issues that have occurred have been dealt with quickly and efficiently by very capable and pleasant people. They deserve five stars, and I recommend them without any reservation and much enthusiasm!

If First Call Security is your first call, they will be your last call. This is because you won't want to go with another company. You want to go with experience and First Call Security is just that. As a homeowner, i was looking for a home alarm system and boy did they deliver. The service was top tier and i recommend them to anyone wanting a little piece of mind. I wanted to protect my home and that is exactly what Pete at First Call Security helped me with.

Big thanks to Pete Chryss at First Call Security & Sound for the quick help providing details on garage heat alarms for a solar system customer. Your expertise and support made all the difference!

JJ was extremely helpful, attentive and kind in the setup of my security camera access. Thank you!

I highly recommend First Call Security for both home and business protection. Pete is exceptionally knowledgeable and always quick to address any concerns. They use top of the line technology, including advanced AI features, providing true peace of mind. With FCS, you can trust that your home, business, and family are safe. Thank you, Pete and the team at First Call Security!

First Call Security does a great job protecting my family and home. Their service, transparency and product quality is top notch. I recommend them to anyone looking to protect their home.

First Call stays on the cutting edge of tech, which is exactly what you want from a security company. Their facial recognition and license plate recognition technology is scarily good. At the same time, they're small and personal enough to take our call and promise help moments after we had a security breach at my place of work. Thanks, Pete!

First Call Security and Sound is the only name I trust and the only company I refer all my homeowners to. As a contractor, my reputation is everything, so I only refer my homeowners to First Call Security & Sound. If I put my name on it, you know it’s the best. They set the standard. Professional, reliable, and unmatched in service. Five stars, no question.

Thank you to Pete again for setting up JJ to come to my home to install more cameras. JJ did a fantastic job installing my cameras plus showed me how to use the app so I could understand it better. I feel so secure now that I can see all around my house. He left everything spotless and cleaned up when he left as well!

Pete and his team are the best. They are always quick to respond and even faster to resolve an issue. I've personally worked for other security companies in the desert, and I trust Pete and his guys to get the job done right.

Pete and his team are the best. They are always quick to respond and even faster to resolve an issue. I've personally worked for other security companies in...

We recently partnered with First Call Security and Sound to install a comprehensive camera system at House of Hope. From start to finish, the experience exceeded our expectations.

The team at First Call was not only knowledgeable and efficient but also took the time to understand our needs, offered thoughtful recommendations, and customized the system to ensure the safety of our residents and staff.

Installation was smooth and professional. The technicians were punctual and courteous. They provided thorough training on how to use the system, ensuring our team felt confident and secure.

Security is a top priority for House of Hope, and thanks to First Call, we now have a reliable, high-quality system in place that gives us peace of mind. Their generosity, attention to detail, and commitment to service truly stood out.

We’re incredibly grateful for their partnership and would highly recommend First Call Security and Sound to any organization or homeowner looking for dependable security solutions.

Thank you again!
Soroptimist House of Hope Team

Pete and team were very helpful and professional with our needs to secure our home. The quality and value were what we needed. I would highly recommend...

We needed a few new cameras for our parking lot that we could monitor from our office. The system we purchased was great and the technicians were top...

I want to extend a sincere thank you to Pete Chryss at First Call Security and Sound for his consistently outstanding service. Pete is incredibly responsive and reliable—whether it's a quick phone call or an in-person meeting, I can always count on him to follow through promptly and professionally. His dedication and attention to detail make working with him a true pleasure. It's rare to find someone so committed to customer satisfaction, and Pete continues to exceed expectations every time. Highly recommended!

I can’t say enough good things about First Call Security & Sound! From the first phone call, it was clear I was dealing with true experts who care about what they do. Pete took the time to evaluate my current setup and offered thoughtful recommendations tailored to my priorities and budget. I was surprised (and impressed) that they were willing to travel beyond the Coachella Valley to help me in the high desert area. The technicians, J.J. and James were friendly and professional and made sure to explain in detail how to use our new set up. I would highly recommend if you’re looking for reliable, top-tier protection for your home or business; this is the team you want. They really go above and beyond and genuinely make your safety feel like their top priority.

I can't say enough good things about First Call Security & Sound! From the first phone call, it was clear I was dealing with true experts who care about...

smooth and professional, and they took the time to walk us through how everything works, making sure we felt confident using it. Their team was knowledgeable, courteous, and efficient from start to finish. We highly recommend them for anyone looking for reliable security solutions.

I recently had the pleasure of working with Pete and his team at First Call Security, and I couldn't be more satisfied with the experience. From the very...

5 Stars – Impressive AI-Enhanced Security System!
We recently upgraded our home security with First Call Security and Alarm, and I have to say, the AI features on their camera system are a game changer. The smart detection system doesn’t just alert you to motion—it can actually differentiate between people, vehicles, animals, and other movements, which cuts down on false alarms significantly.

What I really appreciate is the real-time alerts with snapshots, so I can immediately see what triggered the notification without having to sift through hours of footage. The facial recognition and smart zone setup options make the system even more powerful—you can customize alerts based on who or what enters specific areas.

The installation process was smooth, and the support team at First Call was knowledgeable and responsive. I feel a lot more confident knowing that our property is protected with a system that actually “thinks” before it notifies me.

If you're looking for a cutting-edge security solution, I highly recommend checking out First Call’s AI-enabled cameras!

Outstanding service from a team that truly cares. First Call Security delivers professional, personalized attention you just don’t find with larger companies. Their technicians are knowledgeable, respectful, and efficient — and they take the time to understand exactly what you need. From consultation to installation, every interaction felt like a priority. Highly recommend them for anyone looking for reliable security and sound solutions in the Coachella Valley!

First Call offers a variety of services that help to keep your home and businesses safe. Their cameras, home automation, and access control options are all top notch to ensure they offer only the best quality to their customers. I would highly recommend getting a quote from Pete or anyone on his amazing team.

First Call Security and Sound has been a staple in the community for so many years. They have really worked to build the trust of their clients. I have had the pleasure of meeting Pete and he is always looking to inform his clients and maintain a great relationship with everyone he meets. First Call's goal is to provide great service and keep the community safe. I would recommend them to anyone looking for home or office security.

We had First call come out & install a new security system to replace our Vivint system about a month ago. The camera quality is one thousand percent better than what we’ve had before. The team at First Call listened to our needs with the quote process and recommended what was needed to keep our home secure & match our busy lifestyle. The installation process was very professional and thorough. We had JJ & David for our install and they were both super respectful & kind. We’re so happy to have made the switch to First Call!

FirstCall were excellent in all aspects. They gave us professional advice at estimating time, submitted a strong proposal, and accomplished implementation on plan for our HOA. They continued to provide assistance and guidance as we linked their system to a cellular service. I strongly recommend Pete Chryss.

The guys are here today installing our new system with First Call Security (we are switching from ADT). Hands down the most professional install job I have ever had with any service provider. I have been very impressed with the First Call team.

The guys are here today installing our new system with First Call Security (we are switching from ADT). Hands down the most professional install job I have...

Highly recommend First Call! They installed a new system in my house and it's so convenient to be able to access through the app when we aren't home. Also I accidentally set off the alarm and the company was very quick to call us to confirm we were ok and ready to dispatch police if needed. You can't find a better deal for the quality you get here!

Thank you, First Call Security and Sound, for trusting us to handle your insurance and bonding needs! Your exceptional service and professionalism set you apart, and we truly appreciate the work you do. It’s always a pleasure working with you!

Excellent service! Fast, reliable, and high-quality work every time. They're always there when needed, and having security camera systems installed gives me...

First Call Security and Sound is top-notch! Their team is professional, efficient, and truly knows their stuff. A huge shoutout to Pete Chryss for always going above and beyond—his expertise and attention to detail made all the difference. If you're looking for reliable security and sound solutions, this is the company to trust!

First call security and sound are definitely the best in the valley! They came out and put a security system in our office at Service Pros! From the start to finish, everything flowed seamless! Customer service, quality of work and professionalism only begins to describe this company! Ty Pete Chryss and team for everything!

First call security and sound are definitely the best in the valley! They came out and put a security system in our office at Service Pros! From the start...

First Call Security sets the standard for integrity, quality, and client care. Their team is professional, reliable, and truly committed to providing top-tier security services. From start to finish, they prioritize customer needs, ensuring peace of mind with their expertise and attention to detail. If you're looking for a security company that values trust and delivers exceptional service, First Call Security is the best choice!

I have used Pete Chryss and First Call for a few years at our Palm Desert warehouse. He is always available and willing to help resolve any questions I have. I suggest this company to anyone looking for an honest, reliable security company with that hometown feel.

First Call Security and Sound is a top notch company for all your security and audio visual needs. They offer a great selection of the top products in the industry and tailor their services to your specific needs. The team is extremely professional, knowledgable and they genuinely care about customer satisfaction. They are experts in the area of physical security and will design a security system that is perfect for your requirements. They handle installations with precision and excellence. If you're looking for a company that are experts in security solutions with a personal touch. I recommend First Call Security and Sound.

We have had our security system in our home for over 3 years now. First Call is made the installation quick and easy and we have not had any issues with the system. The couple times there has been a alarm or a power outage, First Call called me right away to make sure everything was okay.

I had a great experience with working with First Call Security & Sound. They were quick, attentive and easy to work with the new camera installation at one...

As an HOA management company, we understand that security is a top priority for homeowners, and we recently had the pleasure of working with First Call Security and Sound. We discovered an issue with our camera recording system that was impacted by the desert heat and harsh elements. After just one call to Pete and his team, they were on it immediately and had a proposed solution for us in no time. Their professionalism, quick response time, and expertise made all the difference in getting our security system back to optimal working condition. I can't say enough good things about this company— Pete and his team are true pros, and we highly recommend them for any security needs.

We have had our security system in our home for over 3 years now. First Call is made the installation quick and easy and we have not had any issues with the...

LOOK NO FURTHER! The team is very professional and very responsive with all questions and concerns. They have amazing deals and packages to choose from to ensure they meet all your needs for home security. We are very pleased with their work and happy to have found them.

LOOK NO FURTHER! The team is very professional and very responsive with all questions and concerns. They have amazing deals and packages to choose from to ensure they meet all your needs for home security. We are very pleased with their work and happy to have found them.

The staff at First Call is top notch in every aspect. The education and expertise they provide is unmatched. The value is over the top!

Once again, Pete and his team provided top notch service. I inquired with Pete about updating my current camera system from an 8 channel to a 16 channel XVR...

I couldn’t be more impressed with the exceptional service provided by Pete and the team at First Call Security and Sound! Their team is professional, reliable, and truly top-notch. They go above and beyond to ensure safety and peace of mind. From their quick response times to their attention to detail, everything about their service is first-class. I highly recommend them to anyone looking for trustworthy and effective security solutions!"

First call security and sound is the company you want to watch over your home. The process from speaking to Pete and giving me an estimate was nothing but smooth. After the appointment was set Vanessa follow up with a confirmation date and informed me when the team will arrive. On the day of the appointment JJ show up and was very professional! After everything was installed he walk me through everything, and made it very easy to understand. First Call customer service is exceptional from beginning to end. Highly recommend this company!

First call security and sound is the company you want to watch over your home. The process from speaking to Pete and giving me an estimate was nothing but...

I had the most amazing experience with Pete Chryss at First Call. We had another scare with someone in our backyard again in the middle of the night. They...

A BIG SHOUT OUT!!! The team at First Call Security and Sound is amazing. They have an awesome package. Give Pete Chryss a call. He will take great care of you.

We used First call security and sound on a local spot here in Indio California. I have to say it all starts with Pete the owner. Himself alone is a great person to talk to and deal with. He understands exactly what you need and will not try to sell you something else. His staff were prompt and very knowledgeable about what they are doing. I will recommend this company to all of our friends, family and our guest. Josh Rush General Manager Neils lounge.

Pete and his entire team are professional and knowledgeable. The quality of their work is second to none. They were able to service, repair, and upgrade an...

I have worked with Pete on several HOA projects and he is always attentive, responsive, flexible to Board requests and an overall joy to work with. I have never had a bad experience working with Pete and would gladly recommend First Call to anyone looking for excellent service.

I had a great experience meeting with Pete from First Call Security. Their operations are impressive, and it’s clear they are dedicated to providing top-notch security solutions. I look forward to collaborating on future projects and believe they will be a valuable partner everyone.

Look no further than First Call Security and Sound for all your security and sound needs. The owner Pete is a well known, loved and respected man and business owner in this valley for his attention to detail and delivery of excellence in all he does and FCS&S is a prime example of that. You won’t be disappointed in their customer service, honesty, and reliability!

Look no further than First Call Security and Sound for all your security and sound needs. The owner Pete is a well known, loved and respected man and...

Our business recently experienced a break in. We reached out to First Call Security and Sound and we were instantly impressed with their level of professionalism and concern. They sent a representative out immediately and within the hour we had a proposal in our inbox. All of their employees are extremely knowledgeable and professional! Our security system is now installed and we are grateful to First Call Security and Sound for their immediate response and superior customer service!

Not only do we use First Call Security and Sound to protect our business but we also use them to protect our families. First Call can assist you with all of your residential security, surveillance, and electrical needs. They have provided us exceptional service and great value with everything from security systems to hanging TVs or ceiling fans. Thank you to First Call for being the one stop shop for protection and electrical!

Very thorough. Pete showed up the following day for the consultation. Explained everything in detail. He also explained how easy it was for Ring cameras to...

First Call Security and Sound is the absolute best!
We use them for all of our security and electrical needs at our places of business and residential...

First Call Security and Sound is an absolute gem in the community! The owner is known for his generosity and unwavering commitment to doing the right thing and it’s clear that they genuinely care about people and go above and beyond to make a positive impact. Their reputation for excellence and ethical practices speaks volumes. Highly recommend supporting a business that values integrity and gives back to the community.

First Call Security and Sound is an absolute gem in the community! The owner is known for his generosity and unwavering commitment to doing the right thing...

This is the best decision I have ever made. Not only did they do an amazing job installing, but the monitoring is next to none.

Pete was amazing goes over every single situation determine what's best for you and your family not just trying to sell you. Something I think is tagline is...

First Call Security and Sound are the best in the Coachella Valley and Inland Empire when it comes to everything security cameras, systems and safety related matters. They serve many communities and their leadership Pete, and his employees are first class! They also answer every phone call on the First Call. Their brand name is very appropriate! They are very quick to respond to each and every request! Highly recommend!

Such incredible service! We are located across the country and First Call has never missed a beat with our security cameras. They always check in to make sure all of our cameras are fully functional, never blurry and always covering the right angles. We couldn’t be happier with the service from start to now! Figuring out the plans for where to put cameras and best areas to cover was so simple! Pete is always available for any questions and QUICK to response for any of our needs. Thank you for taking such great care of us despite being across the country and a different time zone, you guys truly are the BEST!!

The First Call Security and Sound team, with their profound understanding of the Coachella Valley, is the best choice for all of the Coachella Valley's residential and commercial security needs. As a local security and sound company, they recruit quality, skilled professionals who know the region and the best security solutions for your home and business. Pete, in particular, possesses extensive knowledge and offers valuable insights into the hotspots of the Coachella Valley, as well as the various security and cameras that best suit your needs and budget. I highly recommend First Call Security & Sound to anyone seeking to safeguard their home, family, and business.

I highly recommend First Call Security & Sound! From the moment you call First Call Security & Service, you know you have found the most skilled,...

Absolutely the most knowledgeable and integral company I have ever met. The attention to detail is second to none!

We relied on the reviews when searching for a security company after moving to the area and were thrilled to experience the 5-stars this company deservedly has. Our initial call with Vanessa (who was beyond helpful and patient with our questions and schedule) set the tone for how the business is run. When Pete came to give his assessment of our home's needs he was very knowledgeable, had great advice, and seemed genuinely appreciative our our business. Our installers (Matt in particular) were easy to work with, made sure we were happy with placement, and patiently answered all of our questions and made sure we were confident in the system before wrapping up (and making sure the house was clean). Vanessa kept us apprised of ETA prior and followed up to make sure everything went well. The benefits of a local, reliable company cannot be overstated- would highly recommend to anyone.

We relied on the reviews when searching for a security company after moving to the area and were thrilled to experience the 5-stars this company deservedly...

The owner Pete Chryss truly cares for his customers. I have seen him call customers when they got notification for something similar as simple as a power outage. He insists on using only the best quality equipment to provide the best value for his customers absolute first call is my first choice for security systems

We recently purchased a home in Palm Springs and needed some updates to the security cameras at the house. Our sellers recommended First Call and told us they had provided them great service with their cameras. After using First Call for the upgrades, I have to agree that the service and product they provided is outstanding. Their technician, JJ, was very professional and knowledgeable. It was a pleasure working with Vanessa. She was always prompt in scheduling and returning phone calls.

First Call was recommended by the sellers of our new home in Palm Springs and we are very happy that they did. The staff is extremely professional and...

We love First Call Security and Sound LLC. They came out and installed cameras at our business and home, as well as helping with our A/V needs. They were professional, showed up on time, and were efficient, making sure we were taken care of quickly. I can't recommend them enough!

First Call Security and sound has great above and beyond customer service. They know all their customers by first name. To them you are family not just customers. You won’t regret it.

First Call Security and Sound clearly values customer satisfaction. The quality of service they provide is top-notch. The equipment installed is state-of-the-art, and the system itself is very user-friendly. I feel much safer knowing that my home is protected by such a reliable and advanced security system.

First Call Security and Sound clearly values customer satisfaction. The quality of service they provide is top-notch. The equipment installed is...

Pete and his team came out an installed my security system and smoke detectors. He is very knowledgeable and his work came out so clean. I would definitely recommend this company to my friends and family.

Pete, JJ and staff at First Call Security and Sound are a wonderful company to work with. Their professionalize and care for the client is their number one...

First Call Security has been a game-changer for our peace of mind. Their team not only answers all our questions promptly but also tailors solutions to our unique needs. From installation to ongoing support, they're always there for us, ensuring our safety and well-being. Highly recommend them for anyone serious about security.

Pete from First Call was most helpful guiding us to an excellent solution for our security needs!

Pete is an awesome person and so is his whole team! First call is the FIRST call for all my access control, video surveillance, and gate needs. Very fair...

If you need help with securing your home or business please call First Call Security first!
I cannot begin to say how wonderfully their service was....

Pete and his team are the best I had them install some cameras a few years ago and they randomly went out I called up Pete and he was quick to get his crew...

First Call Security and Sound company prides themselves on providing the BEST service, attention to detail and customer service of any home OR office...

⭐⭐⭐⭐⭐ Pete and the crew over at First Call are absolute gems when it comes to security solutions. Seriously, if you need top-notch protection for your home, business, or like us, your HOA, they're the ones you want to call.

Our journey with them started when our HOA needed security cameras installed at our main gate. Pete swung by right away, checked out the area, and had a plan ready for us in no time. The team worked like lightning to set everything up, and let me tell you, it's like having Fort Knox guarding our entrance now. We've got all the angles covered with cameras, license plate readers—you name it.

This technology isn't just great looking, it's effective. Thanks to Pete and team's incredible work, we were able recently to identify intruders in our pool that caused damage. The coverage of the cameras, the seamlessness of the technology, and the precision of the license plate readers have put us in a position to recover over $2000 in damages. Our police report was extremely thorough, something we could never have done without the work of Pete and his team at First Call.

And it doesn't stop there. We've decided to expand our partnership with Pete and his crew to overhaul our access control system for pedestrian and pool gates. They've been absolute champs, tackling every challenge that popped up along the way. Our community can't wait for our shiny new system to go live this week.

Seriously, save yourself the headache and just give First Call a ring. Trust me, you won't regret it. ⭐⭐⭐⭐⭐

Pete and the crew over at First Call are absolute gems when it comes to security solutions. Seriously, if you need top-notch protection for your home,...

We are pleased with First Call’s team. The installation process went smoothly, and the installation team was accommodating and informative in setting up the system and answering our questions. They were polite and courteous. Pete Chryss, our salesman, was attentive to our needs and mapped out a very beneficial system for our team and building.

We first did business with First call a few years ago. We had a SERIOUS safety/security issue that needed immediate attention. After speaking with the...

I must compliment the install team, they were excellent! Didn’t bat an eye at my inquiry about having the door sensors black, they took care of painting them and installed it without delay. Super impressed. From my initial consultation regarding our security needs to the seamless installation. I have been nothing but impressed!

I must compliment the install team, they were excellent! Didn't bat an eye at my inquiry about having the door sensors black, they took care of painting...

Good service! Worth the money
Good prices
Good response time
Excellent knowledge of which camera work best in specific areas

Needed home security system and BAM, not only did they set that up quickly, they also helped with TV set ups, cable connections, hanging the TVs, hiding the...

They are the only company I've use. They are very professional and fast. They are also responsible and never leave a job site dirty. Plus when you leave a message they repond back very quickly and fast

Pete is the best guy to get your camera and security through . They are very respectful and fast service. Always calls back when you leave a message. And...

They are the best places to get you security and a camera. They are very fast to respond back and are very professional. They guarantee they work.

First Call Security has been monitoring my home for over a year and their service it top notch. I strongly recommend First Call to anyone looking to protect their family and belongings.

First Call will protect your home, your assets and provide above and beyond service! We are glad to have trusted them with our security needs and will continue to recommend them to our friends family and neighbors! Thanks Pete!

There is a reason why they have all 5 stars. They have been servicing the desert for years. Pete and his team are incredibly professional and everything they install are top notch. The best security systems and my neighbor recently had them install a home theater system which is amazing.

I've had the pleasure of working with Pete and is honest and really simplifies everything. He's always done our security but recently I saw our neighbors...

Honest, trustworthy and reliable. Choosing local matters and First Call is the best of the best!

First Call Security and Sound is a great company to work with. They offer all the technology you could want at a great price. Thank you first call!!!

Pete is the best in the security business. I called him for a quote for an assisted living that I was the director of. He was out the same day to do the...

Pete helped me set up our camera and security system for our HOA. Him and his team were very prompt, professional, and knowledgeable about the security systems. The installation and setup was seamless. Highly recommend this company for all security needs!

VFW Post 1534 has had First Call Security and Sound watching over the Post for over a year now. They are always there when we need and they have delivered on everything they told us they would. We wouldn't recommend any company other than First Call Security and Sound to watch over anyone's business. They are simply the best in the Coachella Valley.

For your security needs. First call is the best. Always there to help. Friendly customer service

We were in dire need of a quality alarm system. After making a call to them i knew they were going to be a first class operation. we purchased an alarm system for both our homes and our business. we were so impressed with Pete and his crew we purchased a camera system as well
Trustworthy and courteous
you won’t be disappointed
Jim D

If you're on the hunt for a security company in the Coachella Valley that's got it all - honesty, professionalism, and top-notch service - look no further...

If you are looking for a local, honest, and professional Security company in the Coachella Valley, look no further. First Call Security and Sound offers a...

As Veterans, we not only take security seriously, we know a thing or two about it. That's why we only trust First Call Security and Sound to protect and watch over VFW Post 1534. Great same day customer service. Fist Call Security and Sound is knowledgeable in all things security and on top of their industry. Truly the best in the Coachella Valley.

As Veterans, we not only take security seriously, we know a thing or two about it. That's why we only trust First Call Security and Sound to protect and...

The customer service at First Call is stellar. Pete, the owner, delivered everything (and more) that he promised. His prices are great, his install was...

Bought a security camera system from First Call Security at a Charity Auction. They were professional, timely and attentive. The camera setup I bought at auction ended up not being the best fit for my home, so Pete and Andrew were extremely accommodating and exchanged for wireless cameras and setup my home flawlessly. Great work from this team.

This is an amazing company. They are very responsive and dependable. Their service is first-rate. I always feel like I'm working with a member of my family...

Met Pete and his team after interviewing several local security companies. We have a unique property and First Call has done an excellent job integrating all the parts.
Savanna is a pleasure to work with.
Recommend them 100%

Pete and team are the real pros!
We met Pete after interviewing several local security companies and his team is hands-down the best fit.
We have a unique...

Great service, friendly staff, and extremely responsive to requests. Highlight recommend!

I had First Call come and install an entire alarm system along with 2 exterior cameras. Their service is top notch. From the office gal to the techs who did the installation. Super easy until to use along with the app for my phone.

Pete and his team provide the best service in the valley. Our HOA is thankful for the attention to detail and customer service unmatched. I highly recommend First Call Security and Sound for all your security needs!!

Bought a home last year in Palm Desert last year and was looking for added security. First Call was so thorough and efficient from the quote all the way...

Pete and his team provide the best service in the valley. Our HOA is thankful for the attention to detail and customer service unmatched. I highly recommend...

When communicating with Andrew at First Call the professionalism and expertise were top-notch while explaining the features and benefits of their products. Stop here for quality home security and sound solutions, First Call will make it a positive experience for you.

Called Pete to come take a look at the senior living property, he was out that day, explained everything in great detail. Had the proposal the next morning....

Recently moved to the area. Looking to buy a place. Concerned about security. Met up with First Call and Pete Chryss. It was an education. Learned so much more than I thought I knew. Coming from L.A. Had Ring and thought I was secure. Then Pete told me about his system which isn't tied into the internet -- which often can go down. And so much more. First the house. Then the first call will be to First Call.

Our association in DHS is very happy with Pete and his compnany. Always personally available for questions, knowledgeable for troubleshooting and overall great company. I would easily and happily recommend this company and their products.
Brian BRODOWSKY, President, Vista Santa Fe HOA .

Our gated community of 32 homes in DHS was faced with car break-ins and petty theft.
After interviewing 2 other security companies in the Coachella valley,...

Pete was able to help us with a basic security camera system for our rental Cabins in Big Bear, CA. He was extremely professional and responded quickly to...

This is the best team for your security and sound needs. Look no further. When you want to work with people that care deeply about you the customer and not just another paycheck it feels amazing.

Pete and his wonderful team at First Call Security and Sound will truly leave you amazed at the exceptional customer service they bring to you and your concerns. Whether you are looking for a house or commercial security system set up, this team does it all and more!

Only the best around!!!
Thanks First Call Security and Sound!!
You can now use them for all your AV and Electrical needs too!!!

professional and honest company!

First Call not only provides superior customer service and knowledgeable technicians but the also can assist you with all of your AV and Electrical...

Honest and professional company!

Absolutely The Best! Very professional.

Absolutely the best! Very informative and knowledgeable. I would not go anywhere else.

I used to have a basic 'security camera' setup for my business, until it got broken into, and my DIY system didn't quite do anything about it. On about my tenth phone call, I finally connected with First Call. They were the first company I spoke with who walked me through the creation of a proper security plan. They helped me recognize all the dynamics of home or business security, and made me feel like I was part of drafting the right solution. I was glad to be in good hands from start to finish and highly recommend First Call for any home or small business owner.

Both the phone rep and the technician were outstanding. They were courteous knowledgeable and efficient. Very happy with their service.
I am going to...

First Call Security and Sound is the best! Their staff is extremely knowledgeable, professional, and experienced. I was very impressed by their customer service and level of care!! Use them for home or business, you won’t regret it. Thanks First Call!!!

I recently used First Call AV and Electric on two properties and their work is exceptional!! For any of your AV and electrical needs. Make First Call your only call!

I recently used First Call AV and Electric on two properties and their work is exceptional!! For any of your AV and electrical needs. Make First Call your...

First call is a great company and has been in the Coachella Valley for many years. I have heard great things about the company. I contacted them because my parents home was burglarized outside while they were sleeping. The technicians answered my questions about the cameras and system. They also explained which applications needed to be downloaded into my cell phone. I also spoke to Pete and Savanna as I had many questions on the security system with cameras coverage since the home is in Mountain Center. After speaking with them, I made the decision to move forward as they listened to my concerns and answered all my questions. I made a great choice to get the system. It is working great! Give them a call and see how they can help you with your security needs. Thank you to all of you!

I inquired with several companies when I was interested in having security cameras installed at my residence. I found First Call Security and Sound through an internet search, and I was impressed with their reviews. I decided to call, and spoke to Pete who scheduled an appointment for a consultation. Pete arrived at my residence on time, and he was extremely knowledgeable explaining the capabilities of the security camera system. Pete did not leave me with any unanswered questions. The following day, Pete emailed me a detailed quote as he promised. I unfortunately kept waiting to have the cameras installed, then finally one day I quit procrastinating and contacted Pete again to go through with the install. I spoke to Savanna, who is the true backbone of the daily office duties along with phenomenal customer service, kept me updated until the scheduled day of install. Matt and JJ are the epitome of professional installers. Their attention to detail was remarkable with the placement of the cameras and the wiring ran throughout the exterior of the house was well organized. They made it a point to not leave my residence until the camera system was working flawlessly and I understood the functionality of the system. I have no doubt in my mind choosing First Call Security and Sound to install my security camera system was the correct decision, and it should be yours as well.

If you are looking for quality cameras and security system for your home or business , I highly recommend First Call!!! They are the best from the initial call to get a quote to the time they finish the install. They are fast, clean, and pay attention to detail when it comes to your security needs!

All I can say is my husband and I are so very happy with First call. We had our cameras replaced by First Call and they were so professional and hands on....

These guys are great! They have been in the Coachella Valley for a long time and I have always hear great things about their service. I called them because...

If you are looking for quality cameras and security system for your home or business , I highly recommend First Call!!! They are the best from the initial...

First call security and Sound is the best in the coachella valley hands down. If you are looking for safety at home or in your business, make first call the...

Pete is such a great person with full of positive energy! Taking to him will make you feel invited and welcomed. His customer service is next level!

First Call Security and Sound have not only been my "First Call", they have been my "Only Call." I have used them for my security needs for my practice and my home as well as for my entertainment system as well.

The Craftsmanship, Customer Service, that you will receive is beyond 5 Stars. My practice is expanding and you already know who I trust and will call to keep it protected.

Thank you for keeping our cameras operating and for being so responsive to requests for service and proposals. We love First Call!

Simply said...they should be your fist call...Pete and Andrew Chryss will help you with your exact needs!

I use First Call for my home and business and they are always there if I need them. They know me like family and treat me as such. The installation of my...

First Call Security and Sound is the best! Their staff is extremely knowledgeable, professional, and experienced. I was very impressed by their customer...

The best, most trusted security company in the valley. Definitely my "First Call" 😊

Another update, 🙂
I have sent first call security and sound to a few of my friends and they have all told me what An amazing company they are! Savanna in the office is as sweet as can be. Pete has really made us feel safe at our home and now I know all my friends who have used them are safe too! And the kind of equipment they offer is truly epic! You feel so fancy! Futuristic! I didn’t even know this kind of stuff existed.

Update: I recently had First Call security sent to my moms house so I can be sure that she is safe as she is getting older! I now know my mom is in safe hands!! Relieves so much stress wondering if she is safe!!

First call security was absolutely AMAZING!! They treated my house as if it was their own, assuring it was as safe as they would make their own home! If you are in need of security system! These are the people to call!!! 1000/10!!!

We had a great experience with First Call Security and Sound.
We moved into a new house recently, and wanted to make sure that our daughter and ourselves are protected. First Call took care of us with exterior cameras and a great security system.
We had a great experience with the technician and he got our system up and running. We would highly recommend First Call.

We had a great experience with First Call Security and Sound.
We moved into a new house recently, and wanted to make sure that our daughter and ourselves are protected. First Call took care of us with exterior cameras and a great security system.
We had a great experience with the technician and he got our system up and running. We would highly recommend First Call.

We had a great experience with First Call Security and Sound.
We moved into a new house recently, and wanted to make sure that our daughter and ourselves...

8/15/2022
First Call was out to the take care of me once again. I own a local real estate brokerage and recently moved locations. First Call came out to get all of my new security cameras in. I cannot recommend First Call enough - they are the BEST!

This is one stop company to make your house and office upgraded to the next level. Security, sound system, smart feature, anything wired or non-wired we usually don't want to deal with😆, they make custom set-up and do maintain wonderfully.
First Call's credentials and reputations are outstanding though you will know when you experience their planning, explaining and office admin, field technicians. You will satisfy and would like to also feel referring them to everybody!

This is the one stop company to make your house and office upgraded to the next level. Security, sound system, smart feature, anything wired or non-wired we usually don't want to deal with, they make custom set-up and do maintain wonderfully.
First Call's credentials and reputations are outstanding though you will know when you experience their planning, explaining and office admin, field technicians. You will satisfy and would like to also feel referring them to everybody!

Our business recently experienced a break in. We reached out to First Call Security and Sound and we were instantly impressed with their level of professionalism and concern. They sent out a representative immediately and within the hour we had a proposal in our inbox. All of their employees are extremely knowledgeable and professional! Our security system is now installed and we are grateful to First Call Security and Sound for their immediate response and superior customer service!

I referred a friend to First Call after his living situation became dangerous. First Call called him immediately and got him set up to where he felt safe in his own home again. The next day his home was secure and he could rest easier! Feeling safe in your home is so important and I am thankful for a business like First Call because they care and recognize the urgency for safety and proceed quickly and with empathy.

Our business recently experienced a break in. We reached out to First Call Security and Sound and we were instantly impressed with their level of professionalism and concern. They sent a representative out immediately and within the hour we had a proposal in our inbox. All of their employees are extremely knowledgeable and professional! Our security system is now installed and we are grateful to First Call Security and Sound for their immediate response and superior customer service!

This is the one stop company to make your house and office upgraded to the next level. Security, sound system, smart feature, anything wired or non-wired...

The care & attention to detail this company gives us the best you will find! Not only do they use the best equipment the whole team genuinely cares for the utmost safety of all their customers!
Highly recommend them to anyone who wants to keep their loved ones and home safe!

Two young men installed security cameras and monitors for my senior citizen parents. The Techs were kind and knowledgeable and I would recommend this...

Andrew and Pete are amazing at all thing security! They take pride in customer service, workmanship, and the products they provide. They truly understand what it means to protect your business or home.

Pete and his crew are truly something amazing. They have installed cameras and security systems for our Ferrari and Maserati dealerships in Rancho Mirage, San Diego, and Newport Beach. The crew is amazing, and always does an incredible job when it comes to pricing and workmanship. If you are reading this review, you have found the right team for your job. I promise you will not be disappointed!

Pete is such a nice guy and knows exactly what a home needs to make the owner feel safe. Thank you Pete I look forward to having my system installed soon. Call First Call Security for your home or business. Great pricing on system and monitoring.

I inherited a property that was being serviced by First Call and was pleased with the response I received when we had a troubleshooting issue that I called them to come and take a look at another property to add possible cameras. Pete was responsive and scheduled a walk immediately. When he reviewed the property we asked about various locations and while he could have just said sure let’s add here and here he was honest in his assessment and actually said they wouldn’t be beneficial in those areas. I appreciated that. He gave us what we needed and once we approved the work it was installed within a few days! Efficient, honest and great to work with! You can’t go wrong by making the your First Call!! (And last).

Peter and his team of experts are smart, friendly, creative and on time. We have been First Call clients and fans for years. They consistently over-deliver on their service. Their work is impeccable. The technicians are smart. They ask smart questions to understand what you want and offer ideas and solutions to achieve your goals. We had a general idea of what we wanted the AV and security system to do and how it would operate and where it would go. They took our ideas and developed a plan that exceeded expectations. They’re very careful when working and seem to follow the mantra to measure twice and cut once. The communication with First Call throughout the process is amazing. If we change our mind or have a new idea, no problem they can handle it. If there’s something we don’t know how to do after the install, no problem. If we “break” it, no problem. They are patient, helpful, responsive and friendly. We felt like a partner in this process but they did all the work. Enough can’t be said about their creativity and knowledge. The bottom line is when you have a system installed you want it to work and not have a lot of cables and other stuff cluttering up the room. First Call makes it look good, work and last. What more could you ask for. When it comes to AV and security make one call to First Call and you will be happy you did. Thank you First Call.

Update:
Things change. The house gets updated floors and the AV and security system need to update as well. Some things don't change like the excellent...

I had a problem with one of our smoke detectors so looked online and found First Call Security.
Savanna answered the phone and was very pleasant and set...

where my free spy pen done

Awesome staff! They do amazing work on setting up electronics, TVs and sounds systems as well!

Love First Call Security and Sound. They came over to our previous house in Palm Springs and got all of our cameras up and running. When we moved to Rancho Mirage, they came here and set up all of our cameras as well as our security system. I can't recommend them highly enough!

I called Pete to come give a proposal for security at my place of employment. He was there the next day and my bid was given to me within hours. He was quick, professional, gave ideas on camera placement, explained the type of cameras and what they could capture. Make 1st Call your first call and you won't regret it.

These guys really care! They are family people and want to make sure you and your loved ones are safe! Highly recommend using this company if you want quality work done by good people!

I recommend Andrew and his team at First Call Security. They are very professional and experienced in their field. No job is too big or to small for them. They have the best equipment for any job.

Andrew and his team are true professionals very responsive, great products, and very educational. They’re integrity is top notch. I had them install cameras at my house and I extremely live them. Highly recommend!

First Call is awesome!!!!! I just had work done in my business and I’m so pleased.
The entire staff was great to work with and they are all extremely professional. Everything looks clean and tidy.
They also took the time to show me how everything operates and had a lot of patience for that!
I would highly recommend First Call